Upgrade

 UPGRADE POLICY

Once in a lifetime -UPGRADE DIAMOND JEWELLERY:

  • We offer our customers diamond jewellery upgrade at 85% credit on invoiced value for any replacement of same or greater value but not less.
  • The upgrades are one time in a lifetime of the jewellery purchased.
  • This service not available to products shipped outside Australia.
  • The diamond jewellery being upgraded must be accompanied by its original receipt, certificates and accessories if applicable.
  • The upgrade is allowed to and from diamond only jewellery items and not with the coloured precious gemstones.
  • The upgrade is from one item to one only and not multiple items.

ITEMS NOT INCLUDED IN UPGRADE POLICY:

  • Diamond Nose studs will not be upgraded due to hygiene conditions.
  • Any precious colour stone Jewellery(for example birthstone jewellery).
  • Diamond set pearl and pearl jewellery are not included in the exchange policy.
  • Sterling silver and silver jewellery is not included in the exchange policy.
  • Loose stones (Diamond and coloured Gemstones) are not included in exchange policy.
  • Gold Jewellery, silver products and gold/silver bars, coins, nuggets are not included in exchange Policy.